Rentola Review 2026: Prices, Features & Alternatives
Rentola.nl presents itself as a convenient platform for finding rental properties, but recent reviews tell a very different story. As of July 2025, the site holds a troubling 1.7 out of 5 stars on Trustpilot, with many verified users sharing negative experiences. Complaints range from unexpected charges after a €1 trial — even after cancellation — to difficulties unsubscribing, the lack of phone support, and in some cases even debt collection notices. While a small number of users report positive experiences with customer service, these are far outweighed by the volume of critical feedback.
| Feature | Rentola | Kamer.nl |
|---|---|---|
| Type of platform |
Paid platform
|
Paid platform
|
| Offer |
rental homes
appartments
studios
rooms
|
rooms
studios
appartments
rental housing
|
| Number of objects | 10000+ Not verified (probably false | 3000+ |
| Guarantee |
No
|
Yes
|
| Helpdesk email |
No
|
Yes
|
| Help desk phone |
No
|
Yes
|
| Home Shopping Guarantee |
No
|
Yes
|
| Terms and conditions |
Yes
|
Yes
|
| Privacy statement |
Yes
|
Yes
|
| Complaint Procedure |
Nee
|
Yes
|
| Supported languages |
🇳🇱
🇬🇧
|
🇳🇱
🇬🇧
|
Conclusion
Based on the many negative experiences and the low Trustpilot rating, Rentola.nl does not appear to be a reliable choice for most home seekers. The combination of unexpected charges, limited cancellation options, and inadequate customer service means there is a high risk of problems. Those looking for a safe and transparent rental experience are better off choosing a trustworthy platform such as Kamer.nl, where clear terms and additional guarantees are provided.